Need to speak on the phone? Nick Sky October 11, 2019 17:58 Updated Follow We handle all support questions via email, but if you wish to speak to someone on the phone you can schedule a call by emailing us at firstname.lastname@example.org. Related articles What happens to my funds if I close my account? Not seeing a ChangEd payment on your student loan portal? Who can I contact with transfer disputes? Not seeing transactions? When are payments sent? Comments 0 comments Please sign in to leave a comment.