Not seeing a ChangEd payment on your student loan portal?

If you've received a notification that ChangEd has sent a payment to your loan servicer, IT'S TIME TO CELEBRATE!!!! WOOOHOOOO! We get super excited every time we make a payment. You can even say we are the most excited people to send student loan payments.

Anyway, getting your payment to your student loan servicer ASAP is very important to us. Payments take 5 to 10 business days to be visible on your student loan portal. Most of our payments are sent electronically, sent directly to the loan servicer, and post within 5 days. Certain loan servicers still require paper checks and can lead to longer payment processing. You may be thinking...Checks??? Who uses checks?? Yes, we understand and feel the same way. We are working to improve this process every day to send payments even faster.

If it has been some time and you don't see your payment posted, please feel free to reach out to us. We are here to help you achieve student loan freedom and want to make sure your payment hits your loan to knock out interest and time off your loan term! Each penny counts!

Email us at support@changedapps.com