Getting payments to your loan as soon as possible is one of our top priorities at Changed. Payments on average take 1 to 10 business days to become visible on your loan portal. Bear with us, patience is important for this stage of the process.
Most of our payments are sent either electronically to the loan servicer. (Certain loan servicers still require paper checks which can lead to longer payment processing.)
If it has been longer than 10 business days and you still don't see your payment posted, please reach out to us. We are here to help!
Email us firstname.lastname@example.org