When ChangEd initiates transfers, your funds are stored in a personal FDIC insured account and sent directly to your loan servicer once you reach your payment threshold. If you choose to close your account we will refund all of your money back that is in your ChangEd account to your funding account. Your funds are always yours!
Although we are sad to see you go, we want to know if there were any issues you encountered that are prompting you to leave. If you are willing to fill out this quick survey we’d love to hear your thoughts! Thank you.