Who can I contact with transfer disputes? Nick Sky October 11, 2019 18:00 Updated Follow Bank services are provided by Evolve Bank, Member FDIC, and through our banking software provider, SynapseFI. To report a complaint relating to the bank services, email firstname.lastname@example.org. Related articles Need to speak on the phone? Not seeing a ChangEd payment on your student loan portal? When are payments sent? What happens to my funds if I close my account? I have multiple loans under one servicer, can I direct a payment to a specific loan? Comments 0 comments Please sign in to leave a comment.