Certain Financial institutions require Micro-deposit verification to allow transfers. If your financial institution requires these steps, the ChangEd app will notify you in your settings menu. You will need to input your account and routing number so we can submit two Micro-deposits to verify your bank account for transfers.
Micro-deposits are two small test deposits sent to your bank account to verify that we have the correct bank account information for you. The micro deposits usually arrive within two to three business days and are listed on your bank statement as "Changed".
Once you see these on your bank statement please go back into the settings of your app and verify them. Once complete, ChangEd will start nickel and diming your student loan!!
If you have any questions or aren't seeing your micro deposits reach out to support -- firstname.lastname@example.org.