Not seeing transactions?

Transactions first need to settle with your financial institution and then they will post in your Changed app within a few hours.

If you just signed up and made purchases, please give it at least one day to see transactions. If it has been over 24-48 hours and you are still not seeing transactions, be sure to check you have the right account selected to be analyzed for roundups. It can be a possibility that a savings account was selected to be analyzed instead of a checking account.

If this is the case, please give it a day from selecting the account to see transactions to post due to Changed analyzing future transactions and not previous transactions. To see what accounts are selected for roundups please go to settings--banking--your linked account--and select "choose accounts to roundup". Be sure to click confirm after reselecting.

If you have checked these steps and still feel transactions aren't showing, please email us at support@changedapps.com. There are rare cases where Changed doesn't receive transactions from your financial institution. This can be resolved most of the time.