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General

FAQ

  • What happens to my funds if I close my account?
  • How much does it cost to use ChangEd?
  • Questions about security?
  • Micro-deposits?
  • How can I find my student loan info?
  • What is name on loan?
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Student Loan Payments

  • I have multiple loans under one servicer, can I direct a payment to a specific loan?
  • Not seeing a ChangEd payment on your student loan portal?
  • When are payments sent?
  • How are payments applied? Can payments be applied directly to the principal of my loan?
  • How are my payments applied?
  • Can I still make payments while I'm in deferment?

Troubleshooting App

  • Losing connection?
  • Bank error or can't connect?
  • Not seeing transactions?
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